Business services are activities that assist a business without the delivery of a tangible product. Examples include information technology and maintenance. These are different from the primary and secondary sectors of the economy.
The success of a service business depends on four things: the customer experience, employee engagement, knowledge management and the company culture. A successful service business is one that delivers these experiences in a cost-efficient way.
There are a number of career paths within the field of business services. Some of them require only a high school diploma, GED or vocational degree, while others may require a bachelor’s or even a graduate degree. The type of work you do as a business service professional also has a huge impact on your compensation.
Many jobs in business services can be done remotely, which makes them a great option for someone who wants to avoid commuting or needs flexible hours. For example, a home-buying company might hire a real estate agent to help with a transaction remotely. The agent can work from their own home or another location with a reliable internet connection.
Outsourcing certain types of business services can save companies money. This allows a company to focus on its own goals and hire outside professionals for tasks that they don’t have the expertise or capability to do in-house. For example, an IT department might outsource their network support to a company that specializes in this area. The company can then focus on other areas of the business.